Terrible Crossaint (what was worse – rude customers)

Had the worse crossaint ever at Tully’s at Orchard Central. It looked good, but turned out to be very dry, hard and stale. The only redeeming factor was the chocolate coating. I’ve had better ones here before and I do hope they are more vigilant in clearing out their older items. No issues about the service though.

photo by bookjunkie

My experience was marred by rude customers instead. They were very rude to the Tully’s service staff and that really annoyed me. Service in Singapore might suck at times, and I have complained loads about it, but I don’t think customers should treat service staff like they are slaves who have to cater to your every whim. There is a line. Noticed a customer practically having a tantrum, slamming her tray down, as she was not served fast enough.

About bookjunkie

Blogging about life in Singapore & recently cancer too.
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6 Responses to Terrible Crossaint (what was worse – rude customers)

  1. Lady J says:

    Bad service seems to be rampant everywhere these days. I was in Milan and was browsing in a store. I tried to get a sales assistant to help me with the size and when I managed to get one, all she said to me was ‘I’m busy, you can look for it yourself or get someone else.’ 🙁

  2. Lady J says:

    What I meant to say is that customers need not always be right but I guess they should be subjected to be some level of service.

    • bookjunkie says:

      yeah in this case the service people were very polite, but the customer seemed to have a chip on her shoulder. Yeah but if the service people were rude then they totally would have deserved that response.

  3. Crystal says:

    The only time I really get bitchy with sales people is if they’re ignoring me. In the US I’ve been ignored by teenagers talking with other employees (about tv…I can hear your conversation if I’m 2 feet away from you, clearly waiting for you to deign to wait on me), texting on their phones, or just so above it all that they could care less about their jobs. That burns my cookies.

    • bookjunkie says:

      hehe I have the opposite problem here. the sales people breathing down my neck the minute I enter a store with ‘can I help you’ and they remain standing there staring or follow me around. It’s so annoying. Makes me walk out. The best experience for me was at Haji Lane where they say hi to welcome you and then just leave you to browse. I like that.

      But ignoring you when you need help sounds annoying too. I get that in busy restaurants here where it’s impossible to get their attention.

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