It’s so hard to get a taxi even after peak hour. It seems as if all cabs are waiting for you to use the advance booking. Or perhaps they select certain areas they want to go to. It’s totally impossible and frustrating when it rains. Is it an issue of not enough cabs on the road to support the demand? Especially now that it’s almost impossible to afford a car based on the new COE, and our population is increasing.
Have you had a similar issue when trying to get a cab? It’s frustrating to me as I really am a stickler for punctuality and the worse thing is for me to keep people waiting. Hope taxi operators like Comfort & City Cab can field this question and improve on this very essential service. But then again they are probably only interested in profit and satisfying the shareholder like for most companies?
I have to add that once I get into the cab the cabbies are so polite and nice that I forget my frustration. Anyway they are just trying to make the best living possible. It’s the system that I fault. Somehow I feel that I had much better service when Comfort and City Cabs were separate competing companies. Now that they are one, it feels like they are monopolizing the whole scene.
In other countries taxi service might be a whole lot crappier but then again they have much cheaper cars (no COE) and don’t have to rely on public transport as much.
Well just my complaints for the day.